Be sure you've installed the dongle's drivers first!

If in a moment of exuberance you've inserted the dongle before the drivers are installed, remove it and run the dongle driver installation wizard.

 

NOTE: Windows XP may open the Found New Hardware Wizard each time you plug the dongle into a different USB port.  If so, just click through the wizard screens again with the choices illustrated below.

 

If you are running Windows Vista, the New Hardware wizard will look a bit different.  Please consult the screen shots in the dongle.pdf file that you'll find in your ForScore program folder.

If your computer is running XP, a New Hardware Wizard will open when XP first detects the dongle.

Click No, then Next.

 

Click Automatically, then click Next.

The wizard will churn for a few seconds

 

Then click Finish.